QR is committed to the safety and security of its customers and staff.
In keeping with a whole of government approach to crime prevention, QR has formed partnerships and working relationships with agencies such as the Queensland Police Service, Department of Communities, and various councils and community groups. QR works with these external parties to enhance safety and security on QR property and in the wider community.
Integrated security and crime prevention strategies have been developed that encompass measures including crime prevention technology, security personnel and alternative justice options.
Please browse the next few pages to better understand how Citytrain is working to enhance your safety and security. The following is a brief outline of the content of the pages:
Safety and Security Initiatives
- Lighting upgrades
- Surveillance cameras
- Core Safety Zones
- Emergency help phones
- Emergency contact buttons
- Security patrols
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Security Staff
- Queensland Police Service Railway Squad
- Transit officers
- QR operational staff
- Private security officers
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Trains & Stations
- Guardian trains
- Lock-up carriages
- After dark initiatives
- Core Safety Zones
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Citytrain & the Community
- Whole of government approach to crime prevention
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Unsafe & Inappropriate Behaviour
- Unsafe behaviour
- Inappropriate behaviour
- Graffiti & vandalism
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